Click Help at the top menu and Revert to Legacy Outlook. Note: If your Outlook doesn't load all your folders and emails, you can revert to the Legacy Outlook version. SMTP Password: the password you use when you're logging in to your Webmail.I just add my test Office 365 account to the default Mail app in our test Mac machine without any issue, so I need to collect more details about the scenario you meet. The issue should be related to the default Mac mail app. IMAP Password: The password you use when you're logging in to your Webmail. Since the Office 365 account is working normally on other devices and clients, which means this account is good.Email Address: Enter the e-mail address you want to add, in this example IMAP Username: Your e-mail address.Note: Outlook should automatically detect the server settings, but if not, click Show Advanced Settings and add the following: Your username is the same as your email address. Likely, the Email Address and username are already filled in if not, type them in. by clicking the (+)-sign in the bottom left corner.Įnter the email address you want to add, and click Continue.Ĭlick Continue in the window that appears.Įnter your email password, which is the one you use to access your Webmail, then click Add Account. In the new window that appears, click Accounts.Ĭhoose New Account. Choose Check For Updates from the Help menu in the top menu to update.Ĭlick Outlook in the top menu and select Preferences. After all your accounts have been added, choose if you want to set up Outlook mobile or wait until later. If youre signed in with a different account, sign out of that and then sign in again with. To download the offline installer, go to If youre not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now. If prompted, enter a password, and then select Sign in. Download the offline installer from your account portal. Enter any additional email addresses that you want to use and then select Next. To ensure you have the latest version of Outlook, click Outlook in the upper left corner and choose About Outlook. Enter your Microsoft 365 email address, and then select Connect. Step 1 - Make sure you have the latest version Step 1 - Make sure you have the latest version.This guide explains how to set up your one.com email account in Microsoft Outlook for Mac.
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